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Insurance roof coverage, at a glance

Most St. Louis homeowners policies cover roof damage from sudden events like hail, wind and falling limbs, and exclude wear, age and poor maintenance. Your own policy wording decides the details, so read your declarations page and talk to your agent. We can tell you what the roof shows. Call (314) 429-6000.

What is usually covered and what isn't

Usually covered

Hail bruising, wind-torn or missing shingles, a tree or limb through the roof, and the interior damage that comes with them.

Usually not covered

Shingles worn out by age, leaks from flashing that was never maintained, installation mistakes, and slow leaks that went on for months.

Many claims have a bit of both. A twenty-year-old roof can still have real hail damage. The adjuster's job is to separate storm damage from wear, and clear photos of fresh damage make that easier.

Replacement cost or actual cash value

Policies pay in one of two ways. A replacement cost policy pays to replace the damaged roof with a comparable new one, often in two checks: the first up front, and the held-back depreciation after the work is done and documented.

An actual cash value policy pays what the old roof was worth at the time of the storm, after depreciation. On an older roof that can be a lot less than the cost of a new one. Some policies use actual cash value for roofs only, so check the roof section of yours.

The difference shows up when the check arrives. Knowing which kind of policy you have before the adjuster visits helps you plan for what the claim will and won't pay, and whether you'll need to cover part of the new roof yourself.

Documented hail damage on shingles, the kind of evidence adjusters look for on St. Louis roofs

Your deductible

Your deductible is the part of the claim you pay. Some policies have a separate wind and hail deductible set as a percentage of the home's insured value rather than a flat dollar amount, which can make it larger than people expect.

The deductible is yours to pay. Be careful with any contractor who offers to cover or waive it. That puts the claim, and you, in a bad spot.

Before a storm season, it's worth pulling out your policy and finding three things: whether the roof is covered at replacement cost or actual cash value, how the wind and hail deductible is figured, and how long you have to report damage. Ten minutes with the declarations page now saves a lot of guessing after a hailstorm.

How a roof claim usually goes

  1. Free inspection

    We look at the roof and tell you whether the damage looks like it supports a claim.

  2. File the claim

    You contact your insurance company. We provide photos if they help.

  3. Adjuster visit

    The adjuster inspects the roof. We can be there to walk it with them.

  4. Scope agreed

    The insurer issues an estimate. If items we documented are missing, we send photos for review.

  5. Work and paperwork

    We do the work and provide the final documents your insurer needs to close the claim.

Emergency tarp protecting a storm-damaged roof while a St. Louis insurance claim is processed

Insurance roof coverage questions

Will filing a claim raise my premium?
It can, depending on your insurer and your claim history. Ask your agent before filing. That's one reason we inspect first, so you know whether there is damage worth claiming.
What if my claim is denied?
You can ask for a re-inspection and send more documentation. Our page on denied roof claims covers the options.
Does insurance cover a roof leak?
It depends on the cause. Leaks from a sudden storm are usually covered. Slow leaks from worn flashing usually are not.
Do I have to use the insurance company's contractor?
In most cases you can choose your own contractor. Check your policy wording to be sure.
Is your inspection free?
Yes. The inspection, photos and written estimate are free.

Free storm damage inspection

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No obligation and no pressure. We will call to confirm a time that works, and inspections are free. Need someone right now? Call (314) 429-6000 — a real person answers 24 hours a day.

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