Open now — 24/7 storm response St. Louis Metro & Metro East (314) 429-6000
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St. Charles Storm Damage, at a glance

If a storm has just passed and water is coming into your St. Charles home, call (314) 429-6000 first, because a person answers 24 hours a day and active leaks are handled ahead of routine inspections. If nothing is leaking, a free inspection in the next few weeks will tell you whether there is damage worth claiming.

What wind and hail do to a roof

Strong wind breaks the seal strip under a shingle. The shingle bends back, creases, and lies flat again, so it looks fine from the yard while the crease lets water in. Hail does a different kind of damage. It knocks granules loose and bruises the mat underneath, and the shingle starts to fail a season or two later.

Soft metals tell part of the story. Dents in gutters, downspouts, vent caps and window wraps help an adjuster connect damage to a specific storm, so we photograph those along with the shingles.

Fallen limbs are their own category. A branch that punctures the decking needs a tarp right away and a structural look at the rafters before the roof is closed up again. We check the framing under any impact point and note it in the scope for your insurer.

Hail strikes circled in chalk on asphalt shingles during a storm inspection in St. Charles, MO

The first 24 hours

  1. Call

    Phone (314) 429-6000. A person answers at any hour and takes down the address and what you're seeing inside.

  2. Tarp and dry in

    When it is safe to climb, we cover the damaged area so the house stops taking on water.

  3. Photograph everything

    Damage on the roof, at the gutters and inside the house, with dates on every photo.

  4. Plan the repair

    Once the weather clears, we inspect fully and give you a written scope.

Emergency tarp secured over a storm-damaged roof section in St. Charles County

Working with your insurance company

Most storm repairs in St. Charles involve a claim. You stay in charge of the claim, and we provide what the insurer needs to see. Our insurance claims page covers the process in more detail.

  • Photos of every slope, plus the gutters, vents and soft metals.
  • A written scope of the repair or replacement the damage calls for.
  • Someone from our team on the roof with the adjuster.
  • If the adjuster's estimate leaves out items we documented, we send our photos and notes for review.

St. Charles at a glance

CitySt. Charles, MO
CountySt. Charles County
ZIP codes63301, 63303, 63304
Areas we workFrenchtown, Historic Main Street, New Town and subdivisions across the city
Storm damage we seeWind-creased shingles, hail bruising, fallen limbs, dented gutters
Phone(314) 429-6000, answered 24/7
Replacement roof going on after storm damage to a St. Charles County house

St. Charles Storm Damage questions

Should I call my insurance company or a roofer first?
Many homeowners get a free inspection first so they know whether there is damage before opening a claim. If water is coming in, protect the house first and keep photos of everything.
How long do I have to file a storm claim?
It depends on your policy. Check your declarations page or ask your agent, and file soon, since damage is easier to tie to a date close to the storm.
Do you tarp roofs at night?
We answer at any hour and send a crew as soon as it is safe to work on the roof.
Can there be hail damage even if nothing leaks?
Yes. Bruised shingles often don't leak for a season or more. That is why the inspection looks for damage, not just leaks.
Will you meet the adjuster?
Yes. We walk the roof with the adjuster and bring our photos and written scope.

Free St. Charles storm damage inspection

Fill this out and we'll call you back. If water is coming in right now, phone us instead so we can move faster.

No obligation and no pressure. We will call to confirm a time that works, and inspections are free. Need someone right now? Call (314) 429-6000 — a real person answers 24 hours a day.

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One free inspection replaces a week of guessing. Photos of the real condition and a written price, no obligation.

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